Health, Care & Support
Health, care and support is a highly complex area. Demographic change, rent reductions and uncertain funding threaten the viability of new supported housing. Effective engagement between supported housing and health is a challenge.
We have worked extensively with care and support providers, as well as charities, housing associations, local authorities and commercial organisations. Our team includes experts in supported, sheltered and extra-care housing, and bring knowledge of funding arrangements, service delivery models and business development. Our previous work has included: developing older peoples’ housing strategies; reviews of sheltered housing provision; service quality audits and evaluations; competitor analysis, partner mapping and merger support; business development assistance; strategic and market positioning reviews.
Improving housing, care, and support outcomes
We support providers to achieve the best housing outcomes for a wide range of homeless households – families and single people. Our recent work (2020-2021) includes:
- Conducting housing needs assessments for local authorities to inform housing supply
- Delivery of strategies for people with learning disabilities and mental ill-health concerns, as well as single homelessness and rough sleeping
- Housing needs assessments for people experiencing domestic abuse, in line with the Domestic Abuse Act 2021
- Research into youth homelessness in London: Co-produced with young people in partnership with registered providers and youth charities
- Evaluation of services for single homeless and rough sleepers
- Conducting service quality reviews, including development of bespoke monitoring and evaluation systems
- Research into Housing First services
- Development of Homelessness Strategies
Find out how we can help
Contact Liz Zacharias, Director, email: firstname.lastname@example.org or call:+44 (0)20 3434 0985
What our clients say:
One Housing was going through a period of change and transformation. At the start of the process we wanted to gain some good intelligence about our people – their values and their views of us. We worked with Campbell Tickell to carry out a CultureScan.
The work gave us vital insights into how the organisation really works – as opposed to how we thought it did. It highlighted real strengths for us to work with; for example that many staff valued and recognised our commitment to diversity and this was a key part of their work experience. But we also found challenges – our commitment to empowering front-line managers, for example, was not a reality to many, who felt decision making was slow. The scan gave us a better sense of our overall culture, and also identified the pockets where local cultures were different. Perhaps most importantly, it gave us a strong sense of what we need to do to create the vibrant, focused, fun culture that we aim for.
Extremely accessible team who provide a high support high challenge approach to their work. Extremely knowledgeable about their field of work inspiring confidence with their recommendations
High quality work, lots of engagement throughout the project. very knowledgeable, and very good meeting facilitation. All work completed to time and to a good standard.
I would like to thank Campbell Tickell for their help and support during the recruitment of a new Chief Executive. From the initial reply, to our tender invitation, it was clear that CT’s attention to detail; searching out our needs and the support to the senior members of the board to refine their thinking; made all the difference to the final outcome. The innovative approach employed to involve the full board has been commented on and the final agreement by them made the selection of the best candidate a relatively simple matter. The list of potential applicants was wide and varied and gave us the opportunity to test the market and line up a new CEO to fit our needs in the next stage of our development. It was gratifying to note that the panels of Trustees and CT’s own interviews brought out the same results. This gave the board a measure of confidence added to their own thoughts in the final analysis. The whole process was designed to involve as many of the board as wished to take part, with the final selection of the last 3 being attended by the full board. This gave the necessary buy-in by the board and was handled in an innovative way with presentations from the candidates. I would have no problem in recommending Campbell Tickell for recruitment or other work in our space, you seem to have a great and detailed understanding of the needs of our sector.
We secured development funding through the Life Chances Fund to develop three Social Impact Bonds. We commissioned Campbell Tickell to help conduct research and support the development of a business case for full applications to the Life Chances Fund. I found CT to be professional, knowledgeable and accommodating. Their support and work has resulted in us making two full applications to the Life Chances Fund. I would recommend CT. Liz and Shaun were brilliant.
In preparation for the introduction of the Homelessness Reduction Act and our Early Adopter Homelessness Prevention Trailblazer pilot (funded by the CLG), we commissioned Campbell Tickell to undertake a review of our homeless hostels for single people and temporary accommodation for homeless families, with a view to make best use of limited resources. Liz Zacharias and Karen Patten conducted the review sensitively and professionally and gave us well thought-out options for improving the pathway for homeless people in Southwark. They listened to us and understood the range of stakeholder requirements. They delivered a first class report and platform for going forward.
Care & Support news
Season’s Greetings. It has been another extraordinary year, but once again a busy one. Find how we have supported clients with an array of interim, permanent, and non-executive recruitment needs.December 23, 2021
Season’s Greetings and welcome to our final edition for 2021 – CT Brief – Issue 57! Read about: decarbonisation, board leadership, tenant finance, football regulation and more.December 15, 2021
The updated digest of key topics discussed in Campbell Tickell’s CEO WhatsApp group is available to read. The group comprises of chief executives from housing associations and ALMOs across the UK and Republic of Ireland.December 3, 2021
With the increased risk of cyber-attacks, James Tickell, Partner at Campbell Tickell, details the importance of governance and being prepared.December 3, 2021