Innovation & Improvement

With continual economic, regulatory and technological developments, businesses must future-proof themselves. This can involve reimagining why you exist, what you do and how you do it. Uncertainty highlights the importance of reshaping operating models, building in flexibility and innovation, and cultivating new customer relationships.

A particular CT strength is in business performance. This encompasses value for money, ICT strategy, options appraisals, service reviews, culture mapping, competency frameworks and appraisal processes.

We also advise on organisational structure, culture, reward and engagement, equal pay reviews, disciplinary and grievance matters.

Our improvement work spans everything from operations to finance, housing and asset management, from procurement to leaseholder services, human resources and corporate services.

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Contact the Campbell Tickell team to find out how we can help

Innovation and Improvement news
  • Housing CEO WhatsApp summary – October – November

    The updated digest of key topics discussed in Campbell Tickell’s CEO WhatsApp group is available to read. The group comprises of chief executives from housing associations and ALMOs across the UK and Republic of Ireland.

    December 20, 2022
  • Guest blog: Getting the basics right

    In this guest blog, Ian McDermott, CEO of Peabody, discusses how the Better Social Housing Review has created an opportunity for housing providers to reset. In doing so, social landlords now need to recognise areas for improvement and actively move towards the ultimate goal of rebuilding relationships with its customers.

    December 16, 2022
  • CT Brief – Issue 63

    We are really pleased to bring you the new CT Brief -Issue 63. The wide range of topics covered in this issue include organisational resilience, leadership, employment and staffing challenges, community, charities, health and homelessness, governance, and more!

    December 12, 2022
  • Podcast – Episode 4 – Sustainability and Net Zero: Turning targets into actions

    In this episode, CT Director Jon Slade talks to Adam Broadway, Associate Consultant at Campbell Tickell, and Samantha Granger, Head of Environmental Sustainability at Thirteen Group. Together they discuss the Retrofit London Action Plan, resident engagement when retrofitting housing stock and achieving net zero by 2050.

    October 27, 2022
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