Innovation & Improvement

With continual economic, regulatory and technological developments, businesses must future-proof themselves. This can involve reimagining why you exist, what you do and how you do it. Uncertainty highlights the importance of reshaping operating models, building in flexibility and innovation, and cultivating new customer relationships.

A particular CT strength is in business performance. This encompasses value for money, ICT strategy, options appraisals, service reviews, culture mapping, competency frameworks and appraisal processes.

We also advise on organisational structure, culture, reward and engagement, equal pay reviews, disciplinary and grievance matters.

Our improvement work spans everything from operations to finance, housing and asset management, from procurement to leaseholder services, human resources and corporate services.

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