I would like to thank Campbell Tickell for their help and support during the recruitment of a new Chief Executive. From the initial reply, to our tender invitation, it was clear that CT’s attention to detail; searching out our needs and the support to the senior members of the board to refine their thinking; made all the difference to the final outcome. The innovative approach employed to involve the full board has been commented on and the final agreement by them made the selection of the best candidate a relatively simple matter. The list of potential applicants was wide and varied and gave us the opportunity to test the market and line up a new CEO to fit our needs in the next stage of our development. It was gratifying to note that the panels of Trustees and CT’s own interviews brought out the same results. This gave the board a measure of confidence added to their own thoughts in the final analysis. The whole process was designed to involve as many of the board as wished to take part, with the final selection of the last 3 being attended by the full board. This gave the necessary buy-in by the board and was handled in an innovative way with presentations from the candidates. I would have no problem in recommending Campbell Tickell for recruitment or other work in our space, you seem to have a great and detailed understanding of the needs of our sector.

Thank you so much Jon for facilitating our Board away-day. I feel that I have a better understanding of what our board needs are and where we see CCH going. Everyone enjoyed the day. The follow up notes were really helpful and we are looking forward to utilising them as the basis of our new business plan.

Many thanks to Campbell Tickell for providing an excellent recruitment service from beginning to end. Denise really listened carefully to our needs and assembled a high quality recruitment package. The field of expertise that the package attracted was diverse, experienced, professional and well- researched. We had a very long list of candidates to choose from and were able to select a fantastic shortlist. The support throughout the interview process kept us focused and clear about our needs. The final selection and appointment was straightforward. We now have three new excellent board members.

James Tickell opened the National Housing Maintenance Forum conference in January 2011 by looking at the policies of the new Coalition government and their likely affect on social housing. He gave a witty and incisive analysis of the changes we can expect, explaining the thinking that lies behind them, and the impact they might have. His presentation was very well received by an audience of maintenance managers, and the contractors and consultants that they work with. It was sympathetic to their concerns, and clear about the challenges and opportunities they are likely to face.