CT Brief – Issue 81Â
Welcome to the latest edition of the CT Brief.
It’s winter once more. The nights have drawn in, the temperature outside has dropped and we’re fast approaching the festive season. As this year draws to a close, it presents an opportunity to reflect on what has felt like another challenging year for many of our clients and their customers.
Despite those ongoing pressures, there is still plenty of inspirational work going on to help people through tough times. We have been proud to support many organisations over the past 12 months to ensure they have been able to continue their life-changing work.
With this in mind, in this CT Brief we have drawn together a diverse range of articles we believe offers valuable food for thought around common thorny problems. This includes developing strong organisational culture, the potential impact of rent convergence, insights into complaints handling using our CultureScan tool, charity risk assessments and consumer regulation for local authorities.
James McHugh provides an update on the Temporary Accommodation Network (TAN), which we helped to establish this year. The network is already fostering greater collaboration between councils, housing providers, developers, funders, managing agents, and homelessness charities leading to shared good practice and hopefully, reduced costs. We hope the network will continue to expand in 2026 to help tackle what is a common problem.
We’re so grateful to everyone who participated in our recent stakeholder survey. This issue includes a summary of the very valuable insight this has provided.
The issue features insightful guest articles, including Dr. David Lehrer’s hopeful overview of cross-border humanitarian and environmental peacebuilding efforts in Gaza. Alongside this, we have guest articles on tenant engagement with minority communities and the Economic Crime Act.
What’s Inside?
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Rebuilding a fairer social housing system for everyone, Kai Jackson, Special Membership Project Lead, tpas
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Beyond the code, Francesca Macey, Consultant, Campbell Tickell
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Council landlords found wanting at judgement time, Jon Slade, Director, Campbell Tickell
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Successfully welcoming new customers, Glenn Allum, Director, Campbell Tickell
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The return of rent convergence, Helen Routledge, Director, Campbell Tickell
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For-profit providers of social housing, Stephen Bull, Senior Consultant, Campbell Tickell
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Temporary accommodation: in search of solutions, James McHugh, Senior Consultant, Campbell Tickell
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Environmental peacebuilding, Dr David Lehrer, Director, Centre for Applied Environmental Diplomacy, Arava Institute for Environmental Studies
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Culture as a strategic asset, Tracey McEachran, Associate, Campbell Tickell and Martina Smith CEO, Housing Association for Integrated Living (HAIL)
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Complacency, bias and stupid questions, James Tickell, Partner, Campbell Tickell
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Charity sector risk assessment, Sarah Loader, Consultant, Campbell Tickell
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Reframing feminine power in housing and beyond, Tracey McEachran, Senior Associate, Campbell Tickell, and Chair of Women in Social Housing (WISH)
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CT stakeholder survey 2025, Zina Smith, Marketing and Communications Manager, Campbell Tickell
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Fraud Prevention, Arun Chauhan, Director and Founder, Tenet
Disclaimer: The views, opinions and positions expressed in such blogs and articles represent those of the authors and do not necessarily represent those of Campbell Tickell.
For any enquiries relating to these articles, please email our Marketing and Communications Team on: comms@campbelltickell.com .
Subscribe below to our mailing list to receive the CT Brief insights straight to your mailbox.
Contact details
Glenn Allum, Director, Campbell Tickell
Email: glenn.allum@campbelltickell.com
Call: Â +44(0)208 830 6777
Ceri Victory-Rowe, Director, Campbell Tickell
Em
ail: ceri.victory-rowe@campbelltickell.com
Call: +44(0)208 830 6777
