A note to readers These notes summarise recent discussions on Campbell Tickell’s WhatsApp group for Chief Executives of housing associations and ALMOs across all four UK jurisdictions and the Republic of Ireland. A full summary of discussions from the inception of the group is available on request. This is a closed group, open only to CEOs in housing associations and ALMOs. It currently has around 260 members. While discussions are confidential and unattributable, members of the group are keen for the content themes and issues to be shared widely to assist with broader understanding. Please note: The following digest highlights matters that have been discussed in the group. None of the content should be treated as representing the collective views of the group as such or be attributed to any of its members. The group is an information-sharing forum and not a policy-making body. Contact us If you are a housing CEO who would like to join, please email james.tickell@campbelltickell.com or greg.campbell@campbelltickell.com. Download as PDF Latest highlights, May – June Assurance, Regulation, and Governance 1. Members discussed board assurance on tenant satisfaction and transactional surveys, including use of independent providers, digital tools and internal audit validation. Some felt transactional surveys are best treated as indicative management information rather than externally reported assurance. 2. Members shared examples of concise...
