I found the CT Risk and Assurance Masterclass really useful to get under the skin of the new Code of Governance and help me, as Company Secretary, to think through compliance and beyond. Hearing from other providers was valuable as was the question and answer session, both allowing me to reflect on what we currently do and how we could improve.

The Masterclass set out clearly the requirements from the new NHF Governance code and balanced with a reminder of what good risk control and assurance should look like for a Board. It was kept to a good pace and with knowledgeable and practical speakers.

A challenging and informative session with lots of practical advice and useful tips. Well worth the time spent attending and valuable for Board Members and Officers.

PA has deployed the specialist services provided by Campbell Tickell in a range of business areas. Their experts have enabled us to enhance our activities in a faster, professional and cost-effective manner to complement the work performed by my colleagues. I would have no hesitation in recommending Campbell Tickell to other organisations.

What we discovered was that there was no such thing as too much communication. It was communication, communication, communication.

In that regard, the WhatsApp Group Campbell Tickell set up was really, really useful. It gave chief execs a safe space to offload, to ask questions, to check what other people were doing, to sense-check, to check stuff. It was really helpful, and I’d like to carry that sort of forum forward.

I think actually it accelerated decision-making in the sector and helped us make better decisions more quickly.

Radius was developing a funding strategy, with implications for our tenants and future business.
Under the expert facilitation of Campbell Tickell, we risk assessed our operating environment, business opportunities and investment priorities, culminating in a plan to take us forward over the next 5 years. Their practical insight into the challenges of the UK social housing sector enabled our Board to guide discussions towards a tangible and coherent action plan.

We’d like to give a big thanks to Campbell Tickell for their support in our preparation for the Regulator of Social Housing’s IDA. Sue and her team engaged with the Board and executive team to maximise the benefits beyond regulatory performance and to rehearse the key interviewees.

During our IDA we received really positive feedback, particularly around our documentation. The ‘top tips’ summary sheets for each topic and the briefing notes that we prepared with CT’s support were very effective. And we were in a confident position following the interview preparations, which stood us in excellent stead for the real thing!

Campbell Tickell provided excellent support as our Senior Team developed and refined our latest business model facilitated by BRIXX. Our Board wanted to ensure that this year’s business planning cycle included rigorous stress testing of a wide range of scenarios and that Board members fully understood the combination of risks that combined to create our perfect storm. Campbell Tickell’s enabling work facilitated the Board as they identified and reviewed our key risks and their impact. This enabled the Board to challenge senior management effectively on the Association’s mitigation plans.

I have had a good read of the report this afternoon and just wanted to say I think it is really great. I have also looked at the management agreement and it’s great too. This really gives me what I need – a robust overview of where we are at, with key risks highlighted, all of which you have pulled together very promptly. Thank you very much for what is an excellent report.

The report you have prepared is an excellent piece of work. It is clear and the recommendations easily implementable … a ready to use document.

We were pleased with the report. It was clear, thorough, covered what we wanted and avoided the pitfalls we’d feared of being over complicated and detailed.