Regional Director of Customer and Communities

Regional Director of Customer and Communities

Home Group
Central & east England/ Hybrid with regular travel
£110k per annum, plus car allowance

Job Details

Home Group has been making a difference in people’s lives since 1935 and is now one of the nation’s largest registered providers of high-quality housing. We are having a fresh look at how we organise our housing services, to ensure that we deliver the best for the many customers and communities we serve nationally. As part of that transformation we are excited to be recruiting for a new Regional Director for our central region, covering the midlands and east of England.

Reporting to the Executive Director for Customers and Communities, you will be responsible for driving performance quality in the delivery of housing services across the nearly 10,000 homes in the region, and ensuring our customers receive a consistent service throughout the area. Our new Director will lead local teams across the region and be ready to visit different parts of the region regularly. You will have the opportunity to work closely with property and assets colleagues to drive forward quality provision across the Board, so if you are looking to make a broad contribution, this role might be a great fit.

You will bring senior housing experience, likely gained at Director level or higher, and will feel as at home engaging with our customers as you are with profit and loss management and will bring a developed leadership style to get the best from your teams. The region contains a mix housing types and tenures including leasehold, shared ownership and supported housing as well as a large general needs component, and while you do not need to be an expert across all these areas, some breadth of experience across different tenure types will be critical.

This role will suit someone ready to make the most of our new customer-centred senior structure and who is driven by having a big impact on the lives of customers and communities. If you approach your work with a creative spark, are a great influencer, are solutions-focused, and lead from the front for a positive and collaborative culture, you will be a great fit at Home Group.

Key Dates

  • Closing Date:Ongoing
  • Interviews:Interviews will be conducted on an ongoing basis, and as such we advise you to make your application as soon as you are able, to increase the chance of being considered for interview.

Key Contact

To arrange an informal conversation about the role, please contact Jim Green on or or 07375 886036.

Please download and review the recruitment pack and associated documents.

Send an up to date CV and supporting statement, detailing how you meet the criteria for this role using the person specification, along with your completed declaration form. We advise that your supporting statement is no longer than 3 pages and your CV no more than 3 pages. Your CV must contain dates worked and a brief description of your key responsibilities for each role including consultancy/project work.

Please ensure we receive your application in good time. If you do not see a confirmation message after submitting your application using the online form, please call us on 020 3434 0990.

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If you would like to apply for any of these vacancies, download the candidate recruitment pack and declaration form. You can complete them and send them back to us with your CV making it clear which job you are applying for.

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Regional Director of Customer and Communities

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