With presentations from housing organisations and Campbell Tickell, this was a timely reminder of the importance of culture, especially in the context of change, and the pitfalls of overlooking it. It was specifically helpful for us at Coastal Housing in the context of planned merger and being mindful of culture from the outset. Overall, it was well worth an investment of an hour’s time; the webinar was well planned and covered a lot with a good opportunity for Q & A.