CT Brief – Issue 63

We are really pleased to bring you the new CT Brief – Issue 63

The wide range of topics covered in this issue include organisational resilience, leadership, employment and staffing challenges, community, charities, health and homelessness, and governance across sectors.

Without doubt, this winter will be particularly challenging as people face increasingly tough choices around the costs of living. The 7% social rent cap in England has been matched by housing associations for shared owners, but this will still feel a significant increase for people.

Meanwhile, the standards for decent, safe and secure homes are (rightly) under more scrutiny. The coroner’s report into the tragic death of toddler Awaab Ishak raises questions for housing leaders across the country: how can you be sure that damp and mould is not dismissed as a ‘lifestyle’ issue and that there is a culture of listening to and respecting tenants in your organisation?

Improving the tenant-landlord relationship is a priority for Housing Ombudsman Richard Blakeway, as he reveals in our interview on page 3. We share thoughts on preparing for the Tenant Satisfaction Measures and feature guest articles examining how well choice-based lettings work, and how the housing sector can dig deeper than professional qualifications to achieve a culture of respect.

What’s Inside?

  1. Mould & damp, Jon Slade, Director, Campbell Tickell
  2. Interview with Richard BlakewayRichard Blakeway, Vice President, Chartered Institute of Housing
  3. Building on success, Maggie Rafalowicz, Director, Eddie Magowan, Associate Consultant & Kathleen McKillion, Senior Associate Consultant, Campbell Tickell
  4. Operating models, Alistair Sharpe-Neal, Senior Consultant, Campbell Tickell
  5. Organisational resilience, Greg Campbell, Partner, Campbell Tickell
  6. Employee value proposition, Gera Patel, Partner, Campbell Tickell
  7. Leadership lessonsTerry Fuller, Head of Partnerships, Legal and General Modular Homes
  8. Exempt accommodation, Liz Zacharias, Director, Campbell Tickell
  9. Hospital discharge accommodationDr Caroline Shulman, Co-Clinical Lead & JJ Nadickbernd, Manager, Homeless Health Programme, Healthy London Partnership
  10. Health Now reportDan Bleksley, Research Officer, Groundswell
  11. Case Study: Mapping health outreach services for homeless people, Liz Zacharias, Director, Campbell Tickell
  12. Respect for AllNick Bliss, Housing Advisor
  13. Community mobilisation, James Tickell, Partner, Campbell Tickell
  14. Housing supplyNinesh Muthiah, CEO and founder, Home Connections
  15. Crisis communicationsJohn Quinton-Barber, Founder, Social
  16. Charity governance, Sarah Loader, Consultant, Campbell Tickell
  17. Tenant satisfaction, Francesca Stanyer, Policy & Research Team Manager
  18. Leaving ManninghamAbdul A Ravat, Vice Chair, Manningham Housing Association

Read the new CT Brief – Issue 63


To discuss any topics raised in these articles, contact: comms@campbelltickell.com

Disclaimer: We welcome guest blogs and articles for our website and CT Brief. The views, opinions and positions expressed in such blogs and articles represent those of the authors and do not represent those of Campbell Tickell.

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