CT Brief – Issue 49

We are pleased to bring you the brand new CT Brief – Issue 49

The last issue of CT Brief came out shortly after COVID-19 erupted. Since then, we have all endured massive changes to the ways we live and work. The challenges have been significant and will continue for some time to come. But there are many great examples of how organisations and individuals have demonstrated resilience and risen to meet those challenges.

What’s inside?

This CT Brief sets out examples of how councils, housing associations, care providers and charities have adapted to continue providing services throughout the current pandemic, as well as reimagining how we will operate in the future.

But it hasn’t just been COVID-19 that has been having a profound impact in the sectors in which Campbell Tickell operates. The brutal murder of George Floyd has highlighted yet again the ugly face of racism and discrimination. At Campbell Tickell, we have been discussing the impact on us as individuals and what we need to do to as a consultancy. Highlighted in this issue are examples of the thinking – both at Campbell Tickell and from our guest writers – that is informing our approach.


  1. The raw deal that won’t go away for BAME communities by Abdul A Ravat, Vice Chair, Manningham Housing Association
  2. The movement has started: are you in? – by Sade Joseph, Consultant, Campbell Tickell
  3. Customer service in a pandemic –  by Gerri Scott, Group Director Customer Service, L&Q
  4. Partnership solutions in troubled times by Maggie Rafalowicz, Director and Greg Campbell, Partner, Campbell Tickell
  5. Local Authorities in lockdown –  Q& A with Margaret Geraghty, Director of Housing and Community Services, Fingal County Council
  6. Decarbonising our homes: a view from the North by Tracy Harrison, Chief Executive, Northern Housing Consortium
  7. How Westminster is building its way out of lockdown by Barbara Brownlee, Executive Director of Growth, Planning and Housing, Westminster City Council
  8. Going digital at pace by James Tickell, Partner, Campbell Tickell
  9. Harry’s Pledge by Julie Doyle, CEO, Longhurst Group
  10. The future of social care in a post-COVID-19 world by Paul Rackham, Independent Consultant and former Head of Adult Social Care Commissioning at Westminster and Kensington & Chelsea councils
  11. Working with people with complex needs during COVID-19by Irmani Smallwood, Executive Director of Business Development, Look Ahead
  12. COVID-19 – the end of rough sleeping? by Liz Zacharias, Senior Consultant, Campbell Tickell
  13. Overview and scrutiny in local government post-COVID-19 by Ceri Victory-Rowe, Senior Consultant, Campbell Tickell
  14. Rejecting racism in all its formsby Greg Campbell, Partner, Campbell Tickell
  15. If not now, then when?by Radojka Miljevic, Partner, Campbell Tickell


Read the new CT Brief, Issue 49



CT Brief – Issue 49

We are pleased to bring you the brand new CT Brief - Issue 49! Read about: Black Lives Matter, collaboration, regeneration, Harry's Pledge, scrutiny, social care, homelessness & more!

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