We worked with Campbell Tickell to carry out a CultureScan. The work gave us vital insights into how the organisation really works – as opposed to how we thought it did. It highlighted real strengths for us to work with. But we also found challenges. The scan gave us a better sense of our overall culture, and also identified the pockets where local cultures were different. Perhaps most importantly, it gave us a strong sense of what we need to do to create the vibrant, focused, fun culture that we aim for.