CultureScan: An assessment of B3Living’s culture

Case Study

CultureScan: An assessment of B3Living’s culture

Campbell Tickell was commissioned by B3Living to carry out a CultureScan to assess the organisation’s overall culture.

The Brief

This external assessment aimed to provide an independent perspective following the organisation’s own internal evaluation of its current and aspired culture.

“We engaged Campbell Tickell to carry out their CultureScan. We found them easy to work with and they also engaged well with our teams, in carrying out focus groups that explored some of the themes that came out of the surveys.

The subsequent report gave us some helpful insights into the culture in different teams and how that also varied across the different levels of the organisation. It was also insightful to benchmark ourself against our sector peers.

We have also made a number of other changes as a result of the exercise and have also been able to give the Board assurance on the culture at B3Livng and engage them in the work in this area.”

Claire Howe

Executive Director (Corporate Services), B3Living

Our Approach

We worked on the following:

01

To assess the culture at B3Living we used our internally developed CultureScan© tool.

02

To obtain views across the whole organisation, we conducted a tailored and anonymised survey. The B3Living offered their colleagues a donation to charity for every completed survey resulting in a high response rate.

03

The survey identified a number of clear themes, therefore, to garner more detailed viewpoints around the themes, we carried out a number of focus groups with B3Living staff.

03

We then provided the organisation with a detailed report on the findings.

The Results

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Related

Key Contact

If you would like to discuss our work, please get in touch.

James Tickell

Partner

0208 830 6777

CultureScan: An assessment of B3Living’s culture

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