Workplace investigations
When serious concerns arise, you need confidence that they will be handled fairly, independently and thoroughly
Whether you’re dealing with a grievance, whistleblowing disclosure, safeguarding concern, complaint, allegation of misconduct or suspected fraud, Campbell Tickell provides experienced investigators who help establish the facts, protect organisational integrity and support informed decision-making.
We work with housing associations, local authorities, charities and other public and not-for-profit organisations across the UK and Ireland, delivering independent investigations that are robust, objective and proportionate.
Our investigation experience
Our experience and expertise means we are well-placed to investigate a wide range of sensitive and complex matters, including:
- Grievances
- Allegations of misconduct
- Allegations of malpractice or maladministration
- Allegations of bullying or harassment
- Employee relations matters
- Complaints from customers or service-users
- Governance concerns
- Whistleblowing concerns
- Independent fact-finding investigations
- Matters involving Board members, executives, or other senior leaders
When should you appoint an independent investigator?
Many organisations have the capacity to investigate concerns internally. However, independent support may be appropriate where:
- The matter involves senior leaders or board members
- There are concerns about impartiality or conflicts of interest
- The issue is particularly sensitive or complex
- Regulatory, reputational or legal risks are significant
- Stakeholders require reassurance that the process is independent
An external investigator can help ensure the process is credible, transparent and trusted by everyone involved.
How we can support you
We provide independent, evidence-led investigations tailored to the circumstances of each case. Our support includes:
- Investigation planning and scoping
- Evidence and document review
- Interviews with witnesses and others involved
- Findings reports and recommendations
- Advice on governance, disciplinary and regulatory next steps
Throughout every assignment, we work within your policies and procedures, preserve evidence, protect confidentiality and ensure a fair process for all parties.
Beyond the investigation
Investigations can be challenging for everyone involved. Concluding investigations quickly is essential – we bring the capacity and expertise to do just that. Our investigators are also skilled in working through complex issues sensitively to minimise the impact on people.
The most valuable investigations do more than establish what happened. They help organisations learn lessons, address underlying issues and reduce the risk of future concerns.
We help clients identify cultural, behavioural, structural and governance factors that may have contributed to the situation and develop practical actions for improvement.
Contact us
To learn how Campbell Tickell can support your organisation, please contact us: clare.sion@campbelltickell.com