Issue: 55 | August 2021


Ceri Victory-Rowe


Director, Campbell Tickell

As we enter a new phase of the pandemic, with greater freedoms yet remaining unease and uncertainty, we’re probably all – organisations and individuals – grappling with the challenge of how to balance looking ahead and giving shape to a new future with keeping the show on the road in the meantime.

This CT Brief explores some of the important questions and challenges facing organisations in a variety of sectors at this point. Inside, authors explore some of the silver linings of the last year, what organisations can do to support staff and leadership wellbeing and mental health, and how lockdown restrictions have forced organisations to rethink how they engage with customers.

The challenges that lie ahead in terms of housing and climate change are examined, and we report chief executives’ thoughts about how the housing sector should respond to damp and mould issues. There is discussion about how recruitment can be used as a tool to tackle systemic racism, and information about the important work of charity The Black Curriculum, which our team has chosen as one of our charity partners for 2021. Last and by no means least, we hear from the fans and organisations trying to improve the world of football regulation and governance.

I hope you’ll enjoy reading this as much as I have. Do get in touch if you’d like to discuss any of the matters here.

Disclaimer: We welcome guest blogs and articles for our website and CT Brief. The views, opinions and positions expressed in such blogs and articles represent those of the authors and do not necessarily represent those of Campbell Tickell.

In this issue

01

Welcome and contents

02

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Silver linings - how good can come from the challenges posed by COVID-19

03

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Has anyone noticed the apocalypse?

04

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Condensation, damp and organisational culture

05

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Decarbonisation in Europe

06

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Housing across the island of Ireland

07

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Shine a light - the drive to tackle mental ill-health across the housing sector

08

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CEO wellbeing

09

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Home makers - why shared ownership is a vital housing product

10

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A national response to the housing crisis

11

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Fair Game - the drive to transform football governance

12

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Fan club - why supporters should have a say in football regulation

13

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The Black Curriculum - teaching Black British history in schools

14

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Candidate debate - diversity and recruitment

15

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The home office - the experience and expectations of young housing professionals

16

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Support network - CT’s CEOs’ WhatsApp Group and workshops

17

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The Listening Test: hearing residents’ voices

18

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Introducing Viewber

19

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Resident engagement in a pandemic

20

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CT News: the latest events, insights and jobs

21

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Catch up on previous CT Briefs

22

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Our services: The Listening Test