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  • Pages
01 Welcome & contents
02 Damp and mould
03 Disrepair claims
04 Target operating models
05 Our services: target operating models
06 Combined authorities
07 Consumer regulation
08 Regulatory standards
09 Regulatory downgrades
10 Local elections
11 Retrofitting
12 Tenant engagement
13 Housing management
14 Health and housing
15 Q&A: mergers and local communities
16 AHB funding
17 Our services: care and support
18 CT News
19 Previous CT Briefs

Inspiring people

Delivering change

Does your operating model meet customers’ needs?

Challenges, uncertainties and risks surround us all. To navigate these successfully, your operating model must build resilience into your structures, operations and services. It’s about enabling you to control what you choose to do – and how you deliver it in the interests of your residents.

Campbell Tickell has the experience and insights to support you in re-equipping and re-focusing your model to best respond to the environment you face. It’s about delivering better outcomes for your customers and your business, at a sustainable operating cost.

“The report is excellent – providing a strong and ambitious strategic reference point for us going forward... covering both areas for short-term wins as well as recommendations for bringing about long-term and sustainable change.”

Paul Langford, Interim Strategic Director – City Housing, Birmingham City Council

FIND OUT MORE:

Contact:

Maggie Rafalowicz maggie.rafalowicz@campbelltickell.com

Alistair Sharpe-Neal alistair.sharpe-neal@campbelltickell.com

campbelltickell.com

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