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Damp and mould
A new approach to resident engagement
INNOVATION & IMPROVEMENT
Catherine Little
Director, Campbell Tickell
Jon Slade
Director, Campbell Tickell
Issue 76 | February 2025
CT Brief: Honest Conversations – Resident engagement: Addressing damp and mould
In this podcast episode, Campbell Tickell Directors Catherine Little and Jon Slade discuss resident engagement, particularly in the context of damp and mould issues in housing.
Catherine and Jon discuss the following questions:
- Resident engagement: What is the role of resident engagement in improving the approach to damp and mould?
- Behaviour and culture change: What behaviour changes do organisations need to consider to better manage damp and mould?
- Technology: what is the role and risks of using new technology to help understand and manage damp and mould?
- Sustainability: What is the link between damp and mould, and the wider net-zero journey?
We hope you find it of interest.
Further resources:
Making every contact count – Together with the National Housing Federation (NHF), Campbell Tickell’s Director, Jon Slade, co-authored the new report: Making every contact count. This explores how organisations can use routine and planned interactions with residents as opportunities to gather information about the condition of their homes and their needs. Read more about it here.
Find out more about Campbell Tickell’s asset management and regulation support.
