Managing a Public Private Partnership in a pandemic

How Comhar Housing Consortium started building 534 social homes, while dealing with the outbreak of COVID-19

GROWTH, DEVELOPMENT & REGENERATION

Radharc Na Farraige in County Wicklow

Sharon Cosgrove


CEO, Oaklee Housing

The Comhar Housing Consortium – Oaklee Housing, Choice Housing Ireland, Macquarie Capital and John Sisk & Sons – signed a Public Private Partnership (PPP) contract in March 2019 to deliver 534 social housing properties across six sites and five different local authorities in Dublin and surrounding counties.

The first site was due to be handed over in March 2020, so we spent the preceding 12 months preparing for what we expected would be an extraordinarily busy period. So how did the consortium do and what impact has the COVID-19 pandemic had on the project?

Mobilising the team

Oaklee Housing is an Approved Housing Body (AHB) and our role in the consortium is to deliver tenancy management and community development services, while Choice Services is responsible for facilities management. To manage the repairs and maintenance for these properties once they were completed, we planned to work closely together.

Key to this was the appointment of an operations manager to lead the new Comhar FM team. This is a subsidiary of Choice Group specifically set up for the project, delivering tenancy services, community development and facilities management. This team continues to grow as the sites come into management and includes the key trades required for housing maintenance.

In addition to working group meetings for Comhar FM, other important measures included:

  • managing any planning and compliance issues with external parties;
  • weekly internal tenancy management and facility management meetings;
  • intensive engagement with the relevant local authorities on tenant allocations, as the homes neared completion.

This preparation has made sure that the Comhar FM team was fully equipped and ready to go when the first site was handed over in March this year. As schemes have neared completion we hired the people that were required to deliver on the agreed and ongoing service and delivery plans.

Community development

Oaklee is also contracted to provide community development services. Our aim has been to nurture the growth of individual, sustainable communities. To ensure this, community development and social inclusion plans are developed for each site and implemented by our community development officer, engaging directly with new residents.

This approach has been adapted in response to COVID-19, but is working well. We communicate with tenants by text and email, and virtual community meetings are delivered through Zoom. On-site gatherings, in line with government COVID-19 restrictions, are taking place on tenanted sites to promote community engagement.

“We communicate with tenants by text and email, and virtual community meetings are delivered through Zoom. On-site gatherings, in line with government COVID-19 restrictions, are taking place on tenanted sites to promote community engagement”

Completed houses in County Kildare

Pandemic impact

The COVID-19 pandemic and associated restrictions meant the sites did have to close for a period of time. As a result this impacted the completion and handover of the six schemes. Thankfully, however, the PPP sites were among those permitted to reopen quickly in the summer.

Since June, three sites have been completed and handed over, each in two phases, Eustace Demesne in Co. Kildare, Ravel Grange in Co. Louth, and Radharc Na Farraige in Co.Wicklow. These 205 homes (of the 534 planned) are now fully tenanted, except for small number where adaptation works are underway.

The next two schemes at Corkagh Grange and Scribblestown, both based in County Dublin, will handover during autumn and winter. The final scheme at Ayrfield, also in Dublin, is planned for handover in early 2021.

Reflections

Our involvement in the PPP consortium has been exciting, intense, and extremely busy. It involves a whole new set of relationships and reporting arrangements both in the consortium and with the contracting authority.

We have embraced the challenges and continue to learn new ways of doing things, which will ultimately benefit and improve the lives of our customers and their communities.

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