Caroline’s career spans over 25 years in the housing sector covering corporate management and governance, business management, business planning, property management, care and support, business development and regulation. She has an established reputation for building and maintaining relationships and for being able to handle challenging and sensitive projects.
Caroline is the past Chair of RICS Audit Committee. Additional former non-executive roles for the RICS, and CIH, include, Vice Chair and Chair of RICS England and Wales, and South West Regional Board respectively. She has also served as a trustee and company secretary with the Young Person’s Concert Foundation.
Caroline previously worked for the Metropolitan Housing Trust in various roles including Group Company Secretary and Partnership Initiatives Director, working with the Chair and Executive on all aspects of governance, compliance, board and committee appointments, achieving major goals of simplifying the group structure and improving data protection. In her role for two years as Director of Planning and Operations and Deputy CEO she led and managed teams relating to HR, and was responsible for community investment, quality and compliance, customer involvement, diversity task force and coordinating shared services.
Caroline also worked for Sarsen Housing where her final role was as Acting Chief Executive, working with the board and leading the management of the organisation through significant change. Projects included progressing the new group structure, introducing new corporate planning processes, securing significant grant funding, completing a comprehensive risk review, commencing a governance review and retaining the Investor in People Award. After managing the transition to the new Chief Executive in September 2002, Caroline took on the role of Deputy Chief Executive.
Caroline has a BA Honours degree in Housing. She is a Member of RICS and a Fellow of CIH. She is working towards full accreditation as a mindfulness teacher, having recently (July 2017) completed a foundations course at Oxford University.
Key areas of work: Governance/Business Planning/Care and Support /Regulation