The announcement of our IDA timetable made us feel a little undercooked. CT responded really quickly, and Hilary Gardner came alongside with a robust well practised approach that helped us get our ducks in a row. Referencing best practice elsewhere in the sector, CT tested our documents, and our presentation and interview technique – all in the nicest possible way. We would use CT again for this – but hopefully not for another four years.

This was a really great webinar on an important topic. Chaired and delivered well and at a great pace, without losing the key messages. The speakers were varied, well informed and the right people for the subject. A large attendance and informative Q & A’s which ran during the event so again, a great use of time. A lot packed into 1h 15mins…More of the same please…

Both our Board and executive team were really impressed by the contribution of Stephen Bull at our recent Board strategy day. Stephen gave a really helpful overview of the National Housing Federation’s new code of governance and focused on the issues that were particularly relevant to us. He engaged well with all our Board members during both the formal and informal parts of the day and we’ve now got a clear action plan linked to this that we’ll be implementing over the next few months.

A timely session and a reminder that we need to think beyond the pandemic. it will not be the habitual way of working.

We were extremely pleased with the process and outcome of our CEO appraisal. It was very insightful! It has been an absolute pleasure working with Campbell Tickell Associate Consultant, Anne McLoughlin throughout, and feedback from colleagues, board and others mirrors this sentiment.

The recommendations of the appraisal have provided finance and governance members with a solid base to set new objectives with our CEO. It has certainly helped us in terms of reviewing and refreshing our internal appraisals for senior management.

Campbell Tickell supported us with a review of our Embedding Excellence action plan, concerning our governance arrangements. With excellent sector knowledge and an expert senior associate consultant, Kathryn Bull, they were also easy to deal with. CT were objective but fair, and certainly did not give Connexus an “easy ride” with their review. They provided us with a genuinely value added service and were excellent value for money. Additionally, they gave excellent assurance to the Board and precisely the service we asked for!

Wokingham Borough Council engaged Campbell Tickell to assist in rent compliance and regulatory work. CT were great and helped us get the right result for Wokingham Borough Council and its tenants. I regard CT as a go-to organisation and would recommend them to other social landlords who have such issues.

Campbell Tickell have been working with Jewish Blind & Disabled to review their governance structure, undertake a skills audit and advise on succession planning. They presented the Trustees with a clear set of recommendations to take forward. Greg and Stephen were professional, knowledgeable and understanding of the sensitivities required when working with a long standing and committed Trustee Board.

I wanted to take this opportunity to express my thanks and appreciation to Niku Mawby and Campbell Tickell for the professional and effective review they carried out earlier this year. The review covered the Council’s governance and relationships with Cornovii Developments Ltd (Shropshire Council’s Local Housing Company). This resulted in an excellent report with helpful and practical recommendations to take forward; supported by a presentation to Members. It has given us confidence in our company structure, and insights into areas to consider further.

The masterclass was a really informative event. The speakers were knowledgeable and thought provoking and the workshop offered positive and practical options to improving approaches to governance and engagement.

I found the masterclass both instructive and thought provoking. I particularly enjoyed the interaction with other delegates during the break out session. The CT team set just the right tone and expertly led us through the key points about the new challenges for Board Effectiveness.

The CT People & Culture Masterclass was a really useful session. The speakers were varied and interesting and it was great to hear some of the thoughts and intentions behind the development of the new 2020 code. Each panellist provided different perspectives and there was opportunity to discuss different ideas about culture; how it is developed and of particular interest, thoughts and practical ideas of how it might be measured. I would definitely recommend attendance for both Board and Exec leads.

Fascinating and challenging discussion which will help us all consider how best to make time for authentic discussions around people and culture, at Board and senior manager level.

The CT Masterclasses are very useful, focused sessions on really relevant topics. Expert input from speakers and excellent discussion with peers.

If you want insight to the new NHF code expectations in bite size chunks, look no further than the CT masterclass sessions. A well organised, well attended and interactive session on People & Culture ensured attendees had the opportunity to join in an interesting and thought provoking discussion, and gave pointers for starting the ‘compliance’ conversation back in the organisation. Would recommend for Board Members, Executives and Company Secretaries a like.

I found the CT Risk and Assurance Masterclass really useful to get under the skin of the new Code of Governance and help me, as Company Secretary, to think through compliance and beyond. Hearing from other providers was valuable as was the question and answer session, both allowing me to reflect on what we currently do and how we could improve.

The Masterclass set out clearly the requirements from the new NHF Governance code and balanced with a reminder of what good risk control and assurance should look like for a Board. It was kept to a good pace and with knowledgeable and practical speakers.

A challenging and informative session with lots of practical advice and useful tips. Well worth the time spent attending and valuable for Board Members and Officers.

Our board is made up of highly experienced members; working with Campbell Tickell using the We. Scan psychometric test gave us an innovative way of looking at the talent we collectively possess. It gave us new insights into what drives our behaviours, and enabled a meaningful conversation on how we get the best from our diverse members. This board development work with Campbell Tickell has given us a strong platform to understand how we can work better as a team and how we will go from achieving good to great governance as a board.

Bringing the housing service back into the Council, after a period of some 10 years where the service was delivered by the East Kent Housing ALMO, was always going to be a big job. With limited corporate memory of the responsibilities attached to being a social landlord, Campbell Tickell were the obvious choice to update senior Officers and elected Members of their respective responsibilities in hearing the tenant’s voice and what good governance looks like in the light of the Housing White Paper. The approach to the training was spot on and Members were fully engaged, receiving informed responses to great questions. I feel reassured that the Council is now far more aware of their responsibilities. I would use CT again.