Housing Associations (inc. Co-ops, and TMOs)
With nationwide housing shortages, and concerns over affordability, quality of asset management and changing regulatory environment, there’s a lot to think about in planet housing. Beyond the core service issues, many providers see a need to diversify activities and products, adapt to the digital era, engage residents, and seek potential partners.
Working with housing organisations has been central to our business since day one. With a team of housing experts specialising in governance, new business and transformation, risk and service delivery, and a network that reaches far beyond, we take on projects large and small. Whether it be options appraisal or housing strategy refresh, we know the sector inside out and tailor our approach
for each client’s needs.
What our clients say:
Campbell Tickell provided excellent support as our Senior Team developed and refined our latest business model facilitated by BRIXX. Our Board wanted to ensure that this year’s business planning cycle included rigorous stress testing of a wide range of scenarios and that Board members fully understood the combination of risks that combined to create our perfect storm. Campbell Tickell’s enabling work facilitated the Board as they identified and reviewed our key risks and their impact. This enabled the Board to challenge senior management effectively on the Association’s mitigation plans.
We secured development funding through the Life Chances Fund to develop three Social Impact Bonds. We commissioned Campbell Tickell to help conduct research and support the development of a business case for full applications to the Life Chances Fund. I found CT to be professional, knowledgeable and accommodating. Their support and work has resulted in us making two full applications to the Life Chances Fund. I would recommend CT. Liz and Shaun were brilliant.
We commissioned Campbell Tickell to advise and support the development of our current ambitious and forward-looking Housing Strategy, ‘Building Together for a Strong Future’. We found that the team had a range of expertise and skills sets which were used to good effect over the course of the project. Our experience of Campbell Tickell was that they worked well in conjunction with council officers as part of a rounded and interactive project team. With support and advice from Campbell Tickell we now have an adopted Housing Strategy that reflects the council’s ambitions for the future.
Campbell Tickell helped transform our resident scrutiny arrangements. Their senior consultant, Niku Mawby, supported Board members through change and helped to deliver a new way of working. Staff and members valued Niku’s independence, her wide knowledge and experience working in the housing sector. The project was completed on time and presented good value for money. We would work with Niku and Campbell Tickell again.
I would like to take this opportunity to say thank you to you, to Niku and to all the consultants who have helped us prepare for inspection. There is no doubt CT have added an enormous amount of value to the process and helped keep us sane at the same time! Fantastic job, we couldn’t really have asked for more.
Niku Mawby and Zaidee O’Dell have a wealth of practical experience and have added significant value in all the areas where they have worked with Victory Housing Trust. This work has included supporting our Road to Excellence service improvement project and providing ‘hands on’ Audit Commission Inspection support. At the end of the day the proof is in the pudding and Niku and Zaidee have delivered exactly what we needed, when we needed it – a responsive, professional, value adding service, delivered to challenging timescales.
Ben Wilson was such a hit with the Management Committee last time that he is our first choice to facilitate this next away day!
Radojka Miljevic accepted the assignment of taking our Board through self-assessment, a task it had undertaken dutifully for years. With her perceptive and bold use of the survey returns from individual members bringing out the key questions for us and pushing for answers, we came out of the event with a handsome list of actions to pursue. There’s a new energy and sense of common purpose, and I’d have to give Radojka real credit for bringing that out of us.
I can thoroughly recommend Campbell Tickell for sourcing high quality interims and assisting with permanent recruitment.
We used Campbell Tickell to support us with our recent Board appraisal and governance evaluation process. As always, we are delighted with the highly professional, friendly and well informed service that we received from James Tickell and Niku Mawby. We would strongly recommend their services to any other organisation considering similar work.
I am exceptionally pleased with both the quality and professionalism of Niku’s work. That alone would earn plaudits, but when you add the exceptional commitment she has shown I cannot praise her more highly. Niku has helped to harness fierce determination within the team and the transformation is incredible. The net result is that we have received a superb exemplary service.
I’m very pleased to say that our advert on your website was very successful. We had 8 responses, which translated into 4 interviews, and 2 really excellent candidates who we’ve been able to offer board membership too. Its often difficult for small HAs to recruit board members, and to be able to pick up a former medium sized HA CE and a recently retired large HA FD was beyond our expectations.
I was really impressed with the efficient and proactive service provided by Maggie Rafalowicz and the team at Campbell Tickell in helping us to source one of our Board members and delighted that we were able to choose between a number of strong candidates.
Thanks to Mark, Denise and the others at CT for all the support with this recruitment. It has really been a first class process.
Campbell Tickell have played a pivotal role in helping to deliver the Trust’s new Group Structure governance arrangements. The strength and success of these was evident during our pilot In Depth Assessment by the HCA.
Greg and the team are always on hand to provide timely advice and support in whatever form this is needed and they an integral part of our ongoing governance development framework
We engaged Campbell Tickell to undertake some facilitation and review work with our Board of Management in 2015. This work included interviewing all Board members, and then facilitating a Board workshop on effective modern governance within a bilingual work environment, which resulted in the delivery of a clear outcome report with recommendations on Board member recruitment and training, Board agenda structure and a refocus on strategic issues and emerging sector risks.
This work was delivered on time and within budget, and assisted the Board and the Executive Team in reviewing the strategic governance and accountability of this large scale stock transfer association at a pivotal point at the end of its first five years. We definitely gained from the experience which James and his team brought to the workshop, and their honest and challenging approach was effective in moving the Association’s governance thinking forward.
Thanks for a great seminar and the excellent VFM Good Practice Guidance. Susan French and Jon Slade made both thought provoking and accessible.
I have been to many presentations on VFM over the last few years, but yesterday’s session from Campbell Tickell was head and shoulders above the rest. The feedback I have had from PlaceShapers’ members bore this out. The Guide they have produced for us was a great piece of work which is already becoming essential reading for associations who want to move up a gear on their VFM journey.
The selection process carried out by Campbell Tickell produced a shortlist of high quality candidates for which I am grateful and I very much look forward to working with Nick, and for THCH to gain from Nick’s experience in the housing sector, over the coming years.
Read more here: http://www.24dash.com/news/housing/2015-08-20-New-Chair-for-Tower-Hamlets-based-landlord
I have had a good read of the report this afternoon and just wanted to say I think it is really great. I have also looked at the management agreement and it’s great too. This really gives me what I need – a robust overview of where we are at, with key risks highlighted, all of which you have pulled together very promptly. Thank you very much for what is an excellent report.