Housing Associations (inc. Co-ops, and TMOs)
With nationwide housing shortages, and concerns over affordability, quality of asset management and changing regulatory environment, there’s a lot to think about in planet housing. Beyond the core service issues, many providers see a need to diversify activities and products, adapt to the digital era, engage residents, and seek potential partners.
Working with housing organisations has been central to our business since day one. With a team of housing experts specialising in governance, new business and transformation, risk and service delivery, and a network that reaches far beyond, we take on projects large and small. Whether it be options appraisal or housing strategy refresh, we know the sector inside out and tailor our approach
for each client’s needs.
What our clients say:
I find CT webinars are always a valuable use of my time. The speakers are knowledgeable, and I gain key facts in a digestible way. They also share direct experience in a way that is very helpful.
‘1000 miles to carbon neutral: First steps on the journey’ webinar was a great opportunity to share both the challenge, approach and first steps.
I’ve been to several events on this topic, this was the best informed and most practically useful I have attended.
Brilliant seminar, excellent speakers identifying and covering the future ground on this exceptionally important and complex issue for housing.
This was a really great webinar on an important topic. Chaired and delivered well and at a great pace, without losing the key messages. The speakers were varied, well informed and the right people for the subject. A large attendance and informative Q & A’s which ran during the event so again, a great use of time. A lot packed into 1h 15mins…More of the same please…
Both our Board and executive team were really impressed by the contribution of Stephen Bull at our recent Board strategy day. Stephen gave a really helpful overview of the National Housing Federation’s new code of governance and focused on the issues that were particularly relevant to us. He engaged well with all our Board members during both the formal and informal parts of the day and we’ve now got a clear action plan linked to this that we’ll be implementing over the next few months.
We were extremely pleased with the process and outcome of our CEO appraisal. It was very insightful! It has been an absolute pleasure working with Campbell Tickell Associate Consultant, Anne McLoughlin throughout, and feedback from colleagues, board and others mirrors this sentiment.
The recommendations of the appraisal have provided finance and governance members with a solid base to set new objectives with our CEO. It has certainly helped us in terms of reviewing and refreshing our internal appraisals for senior management.
Campbell Tickell supported us with a review of our Embedding Excellence action plan, concerning our governance arrangements. With excellent sector knowledge and an expert senior associate consultant, Kathryn Bull, they were also easy to deal with. CT were objective but fair, and certainly did not give Connexus an “easy ride” with their review. They provided us with a genuinely value added service and were excellent value for money. Additionally, they gave excellent assurance to the Board and precisely the service we asked for!
The masterclass was a really informative event. The speakers were knowledgeable and thought provoking and the workshop offered positive and practical options to improving approaches to governance and engagement.
Thank you Campbell Tickell for organising an excellent webinar on how to effectively engage with our customers. Your knowledge of our sector combined with your well respected reputation enabled you to attract an appropriate range of relevant and informed speakers. We will certainly be using the recording of the webinar as part of our training for staff.
Our board and senior team has received excellent advice, insights and steers on a few pieces of important work recently. The candid and constructive approach from CT consultants challenged our thinking and supported much better business outcomes than otherwise I think we would have achieved. It has all helped progress our business and added value when and where we needed it. Much appreciated.
Stephen Bull heard and understood our requirements and delivered the project in such a way as to add value to the business.
Hilary Gardner was focused and professional and was instrumental in moving the project forward, keeping it on track and maintaining a critical friend role throughout. Support from Sue Harvey was also invaluable.
Campbell Tickell worked with us over a number of months to develop our Strategic Plan 2020-2022. Kathleen McKillion and Nicola McCrudden expertly guided us through the process, getting to know HAIL and what we were about. Liaising with a lot of stakeholders and ensuring everyone was heard and reflected in the plan is not an easy task but I really believe that we have that in our final document.
Both were very professional and easy to work with. Big thanks to all the team!
SPEAR engaged Campbell Tickell to lead on the recruitment of a new Chief Executive recently. From the start CT showed a clear understanding of what Trustees and the charity needed from a new CE and they carried out a professional and wide ranging search to attract a strong field of candidates. CT supported SPEAR throughout with clear guidance, analysis and assistance through responsive and prompt action and ensured the best possible outcome for the charity. We now look forward to our new CE arriving in May.
It has been a pleasure to work with Campbell Tickell on our recent GDPR project for Soha. You have made a huge, practical difference to our compliance, processes and understanding of GDPR issues.
Radius was developing a funding strategy, with implications for our tenants and future business.
Under the expert facilitation of Campbell Tickell, we risk assessed our operating environment, business opportunities and investment priorities, culminating in a plan to take us forward over the next 5 years. Their practical insight into the challenges of the UK social housing sector enabled our Board to guide discussions towards a tangible and coherent action plan.
We’d like to give a big thanks to Campbell Tickell for their support in our preparation for the Regulator of Social Housing’s IDA. Sue and her team engaged with the Board and executive team to maximise the benefits beyond regulatory performance and to rehearse the key interviewees.
During our IDA we received really positive feedback, particularly around our documentation. The ‘top tips’ summary sheets for each topic and the briefing notes that we prepared with CT’s support were very effective. And we were in a confident position following the interview preparations, which stood us in excellent stead for the real thing!
Excellent engagement and high quality challenge, providing great insights as well as a very useful and thorough review of the fundamentals. A real value adding service as well as being good Value For Money.
CT were easy to work with. The process was good and we had a good range of candidates.
Housing Association news
We are really pleased to bring you the new CT Brief – Issue 59: Governance! Read about: housing refugees, ESG, cyber security, stress-testing & more.May 10, 2022
The new Code of Conduct sets a high standard for the behaviour of those who work or serve in the housing association sector.May 3, 2022
Campbell Tickell is delighted to have helped Paradigm Housing Group acquire 363 properties from One Housing Group.April 22, 2022
Based on the most common mistakes, Helen Routledge, Director, Campbell Tickell, outlines 10 questions to ensure you get your rent setting right.April 11, 2022