We have carried out advisory, regulatory and research assignments for central government agencies and regulatory bodies across the UK and the Republic of Ireland.
With governance and regulatory guidance in high demand, our work has included: reporting on the governance of Welsh housing associations; viability assessments of English housing associations; advising on managing insolvency for the Scottish Housing Regulator; writing the Charity Commission’s good practice guidance for trustees; developing the Financial and Governance Standards for the Irish housing regulator; and assisting Sport England on governance matters.
Our work also covers investigations, senior recruitment and funding advice. For example, we recruited the Private Rented Sector Taskforce for the Department for Communities & Local Government, and have advised the Northern Ireland Department for Communities on sensitive regulatory matters.
We commissioned Campbell Tickell to advise and support the development of our current ambitious and forward-looking Housing Strategy, ‘Building Together for a Strong Future’. We found that the team had a range of expertise and skills sets which were used to good effect over the course of the project. Our experience of Campbell Tickell was that they worked well in conjunction with council officers as part of a rounded and interactive project team. With support and advice from Campbell Tickell we now have an adopted Housing Strategy that reflects the council’s ambitions for the future.
We needed to ascertain the baseline levels of awareness of the Housing Ombudsman Service from its users and key stakeholders, and to review whether there were any factors which precluded access to the Service by those who are entitled to it. Campbell Tickell carried out imaginative and thorough research involving tenants, landlords, and a range of agencies who affect the way the Service operates. The outcomes were robust and well presented, enabling us to incorporate into both our strategic thinking and our current operational plans many of the pointers suggested by the research. We were particularly grateful that CT gave a presentation on the research findings at a public meeting organised by the Service, and answered questions from users and stakeholders directly.
Sue Harvey, you are the acceptable face of nerdism!
The new written style and structure which James [Tickell] developed for the Charity Commission have really helped to broaden the appeal of our publications, and improve our ability to reach a much wider audience. In just 14 weeks we’ve had orders for 40,000 copies of the first publication he wrote for us – a huge increase on the usual levels of demand. This work is an important contribution to our effectiveness as a regulator. He produced all this very quickly for us and we’ve had many unprompted compliments on the clarity of the guidance.
Sue Harvey, you are the acceptable face of nerdism! Kelsey Walker, Assistant Director Regulatory Operations, Homes & Communities Agency
The new written style and structure which James [Tickell] developed for the Charity Commission have really helped to broaden the appeal of our publications, and improve our ability to reach a much wider audience. In just 14 weeks we’ve had orders for 40,000 copies of the first publication he wrote for us – a huge
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CT Brief – Issue 42
April 11, 2019 -
Spot the Difference III: Regulating the Standards March 2019
March 29, 2019 -
NHS Providers: New mental health services report
March 26, 2019