We have carried out advisory, regulatory and research assignments for central government agencies and regulatory bodies across the UK and the Republic of Ireland.
With governance and regulatory guidance in high demand, our work has included: reporting on the governance of Welsh housing associations; viability assessments of English housing associations; advising on managing insolvency for the Scottish Housing Regulator; writing the Charity Commission’s good practice guidance for trustees; developing the Performance, Financial and Governance Standards for the Irish housing regulator; and assisting Sport England on governance matters.
Our work also covers investigations, senior recruitment and funding advice. For example, we recruited the Private Rented Sector Taskforce for the Department for Communities & Local Government, and have advised the Northern Ireland Department for Communities on sensitive regulatory matters.
What our clients say:
One Housing was going through a period of change and transformation. At the start of the process we wanted to gain some good intelligence about our people – their values and their views of us. We worked with Campbell Tickell to carry out a CultureScan.
The work gave us vital insights into how the organisation really works – as opposed to how we thought it did. It highlighted real strengths for us to work with; for example that many staff valued and recognised our commitment to diversity and this was a key part of their work experience. But we also found challenges – our commitment to empowering front-line managers, for example, was not a reality to many, who felt decision making was slow. The scan gave us a better sense of our overall culture, and also identified the pockets where local cultures were different. Perhaps most importantly, it gave us a strong sense of what we need to do to create the vibrant, focused, fun culture that we aim for.
I would like to thank Campbell Tickell for their help and support during the recruitment of a new Chief Executive. From the initial reply, to our tender invitation, it was clear that CT’s attention to detail; searching out our needs and the support to the senior members of the board to refine their thinking; made all the difference to the final outcome. The innovative approach employed to involve the full board has been commented on and the final agreement by them made the selection of the best candidate a relatively simple matter. The list of potential applicants was wide and varied and gave us the opportunity to test the market and line up a new CEO to fit our needs in the next stage of our development. It was gratifying to note that the panels of Trustees and CT’s own interviews brought out the same results. This gave the board a measure of confidence added to their own thoughts in the final analysis. The whole process was designed to involve as many of the board as wished to take part, with the final selection of the last 3 being attended by the full board. This gave the necessary buy-in by the board and was handled in an innovative way with presentations from the candidates. I would have no problem in recommending Campbell Tickell for recruitment or other work in our space, you seem to have a great and detailed understanding of the needs of our sector.
We commissioned Campbell Tickell to advise and support the development of our current ambitious and forward-looking Housing Strategy, ‘Building Together for a Strong Future’. We found that the team had a range of expertise and skills sets which were used to good effect over the course of the project. Our experience of Campbell Tickell was that they worked well in conjunction with council officers as part of a rounded and interactive project team. With support and advice from Campbell Tickell we now have an adopted Housing Strategy that reflects the council’s ambitions for the future.
The new written style and structure which James [Tickell] developed for the Charity Commission have really helped to broaden the appeal of our publications, and improve our ability to reach a much wider audience. In just 14 weeks we’ve had orders for 40,000 copies of the first publication he wrote for us – a huge increase on the usual levels of demand. This work is an important contribution to our effectiveness as a regulator. He produced all this very quickly for us and we’ve had many unprompted compliments on the clarity of the guidance.
Central Government news
We are really pleased to bring you the new CT Brief – Issue 59: Governance! Read about: housing refugees, ESG, cyber security, stress-testing & more.May 10, 2022
Based on the most common mistakes, Helen Routledge, Director, Campbell Tickell, outlines 10 questions to ensure you get your rent setting right.April 11, 2022
We are really pleased to bring you the new CT Brief – Issue 58: Health, Care and Support! Read about: housing refugees, homelessness, digital care services, mental health & more.March 14, 2022
In late 2021, we commissioned our second external perception survey to test what people honestly think of Campbell Tickell. Find out more.March 14, 2022