Example projects

The following is a selection of projects we have undertaken. See also information about our Publications.

Client	Task

Anglia Housing Group	Advising on appointment of Group Chief Executive.
Apna Ghar Housing Association	Reviews of staff structures and pay.
Barnsbury Housing Association	Communications audit. PR and publicity support service - see for example Annual Report 2003, Annual Report 2004 and Annual Report 2005.
Birmingham City Council	Preparing Best Value service specifications. Costing and evaluation frameworks for residential and nursing care services.
Bristol Churches Housing Association	Governance review.
Broadland Housing Association	Pre-Audit Commission inspection support.
Broomleigh Housing Association	Best Value review of estate services.
Cara Irish Housing Association	Strategic management and operational review.
CDS Co-operatives	Review of senior management team structure.
Central & Cecil Housing Trust	Review of corporate image.
Charities Commission	Rewriting of guidance booklets in clear English. For an example, see The Essential Trustee.
CityWest Homes	Communications audit.
East Thames Housing Group	Best Value reviews of housing management and customer service centre. Quality management systems review. Balanced Scorecard implementation project. Best Value review of estate services.
Elfrida Society	Options review for future of care home.
English Churches Housing Group	Review of call centre operations.
Genesis Housing Group	Managing regeneration and community development programmes.
Haig Homes	Pre-Audit Commission inspection support.
Hereward Housing	Communications audit.
Hertsmere Borough Council	Advising on selection of RSL development partners.
Homes for Islington	Assistance with review of services received from the sponsoring local authority.
Horizon Housing Group	Writing annual reports, for example Annual Report 2002-2003.
Housing and Community Association	Review and feasibility study of merger and group structure options.
The Housing Corporation	Writing good practice guidance, for example the Insurance for all: a good practice guide, aimed at housing association tenants.
Innisfree Housing Association	Stakeholder survey. Reviews of staff structures and pay.
London Borough of Ealing	Advising on selection of RSL development partners. Advising on public realm management of South Acton estate and regeneration programme.
London Borough of Hackney	Project managing tendering of housing management services for 18,000 properties, including resident consultation, staff consultation, contract negotiations, establishing client side operations.
London Borough of Hillingdon	Contract strategy and tendering of repairs and maintenance services.
London Borough of Islington	Contract strategy and tender exercise for sheltered housing management and maintenance services in preparation for stock transfer.
National Housing Federation	Writing Turning Hopes into Homes (June 2005), a short history of affordable housing in the UK, which sets out the main legal and historical landmarks in the development of today's housing associations and the wider housing field. Writing The Business of Communication, a handbook on strategic communications. Writing annual reports. Writing annual reports, including Annual Report 2003.
ODPM & The Housing Corporation	Good practice guidance on involving black and minority ethnic housing associations in local authority stock transfers.
Orbit Bexley Housing Association	Best Value review of estate services.
Oxford City Council	Advising on stock options appraisal.
Reigate & Banstead Housing Trust	Mock Post-Registration Review.
Ridgehill Housing Association	Preparing organisational development programme.
Riverhaven	Appointment of Interim Chief Executive.
St Mungo's HA	Governance review and board awayday.
Shaftesbury Housing Group	Interim Group Chief Executive.
Signpost Housing Group	Stakeholder perceptions review to inform business planning.
South London Family HA	review of maintenance surveying and call-handling; leasehold management support and guidance programme.
Stadium HA	Review of schedule of rates uplift levels on responsive maintenance term contracts.
Stonebridge Housing Action Trust	Project managing selection of RSL transferee landlord and development agent, and PFI housing management and maintenance contractor, including establishing community based housing association, and managing resident consultation.
Waltham Forest Housing Association	Reviews of staff structures and pay.
Warden Housing Association	Five-year business plans; operational governance manual.