Recruitment & 
Head of Housing
South East London, c. £60k + benefits
Leading the way as London's first community Gateway housing association, Phoenix is a dynamic organisation, committed to empowering customers to play a central role in decision making. With 6,500 homes, we have ambitious plans to improve our buildings and the communities we serve. We have created two new Head of Service posts to play key roles in delivering our promise and achieving the best! Do you have that ‘can do' spirit?
Reporting to the Director of Customer Services, you will create performance focussed teams that provide seamless, high quality housing and estate management, and deliver excellent customer service. You will be a resilient and proven leader with a track record of delivering cultural change and winning the confidence of residents and partners.
For an informal discussion, please contact Clare Roberts of Campbell Tickell on 07801 579 964 or .
How to apply
Full details of the application process can be found in the recruitment pack. Please download and review the recruitment pack and associated documents below:
- the recruitment pack (.pdf file, 850KB)
- Phoenix Employee Benefits and Well Being Benefits (.pdf file, 800KB)
- the compliance form (.doc file, 100KB)
- the equal opportunities form (.doc file, 75KB)
To request a copy by email, please email your request to .
Send an up to date CV and supporting statement, detailing how you meet the criteria for this role using the person specification, along with your completed compliance and equal opportunities forms.
We advise that your supporting statement is no longer than 3 pages long, and that your CV is no more than 3 pages long. Your CV must contain dates worked and a brief description of your key responsibilities for each role including consultancy / project work.
If you require a CV template please request one from .
Once complete, please send your application in MS Word format by email to or by post to:
Campbell Tickell Recruitment
Olympic Office Centre
8 Fulton Road
Wembley
HA9 0NU
Due to ongoing postal disruptions we suggest you e-mail your application to us wherever possible to avoid delivery delays.
Key dates
Closing date: Friday 5 February 2010 - 12 noon.
Long listing: Thursday 11 February 2010.
First interview: Tuesday 2 or Wednesday 3 March 2010.
Second interview: Tuesday 9 or Thursday 11 March 2010.
Equal opportunities
We welcome applications from people with disabilities. We are an equal opportunities employer.
