Operations Director

c£90,000 - based South Gloucestershire

We are seeking a high performance Operations Director with an excellent track record of success at a senior level in social housing. We need someone who is passionate about working with our residents to develop and deliver first class services.

This is a newly created post that brings together our housing management, sheltered housing, and property services operations to improve the lives of our customer and deliver a large change programme.

Merlin took ownership of almost 8,000 homes in 2007. We are determined to achieve significant improvements in the services we provide to our residents across South Gloucestershire, a varied area covering the urban parts of north and east Bristol and rural towns and villages around the fringes of the Cotswolds.

The successful person will bring vision and the desire to make a real impact in taking our organisation forward to maximise its potential and develop the communities we work in. If you can deliver all this, we'd like to hear from you.

For an informal discussion, please contact Sue Goodrich of Campbell Tickell on 07980 822 515 or .

How to apply

Full details of the application process can be found in the recruitment pack. Please download and review the recruitment pack and associated documents below:

• the recruitment pack (.pdf file, 630KB)
• the business plan (.pdf file, 330KB).
• the staffing structure chart (.ppt file, 300KB).
• the compliance form (.doc file, 100KB).
• the equality and diversity form (.doc file, 65KB).

To receive the papers by email, please email your request to

To apply, send an up to date CV and supporting statement, detailing how you meet the criteria for this role using the person specification, along with your completed compliance and equal opportunities forms.

We advise that your supporting statement is no longer than 3 pages and your CV no more than 3 pages. Your CV must contain dates worked and a brief description of your key responsibilities for each role including consultancy / project work.

If you require a CV template please request one from .

Once complete, please send your application, preferably using in MS Word format, by email to or by post to:

Campbell Tickell Recruitment
Ground Floor
Olympic Office Centre
8 Fulton Road
Wembley HA9 0NU

Due to current postal issues we would suggest that you e-mail your application to us wherever possible to avoid delivery delays.

We welcome applications from people with disabilities. We are an equal opportunities employer.

Key dates

Closing date: Monday 1 February 2010 - 12 noon
Long listing date: Wednesday 3 February 2010
First interview: Friday 12 February 2010
Board Member event: Thursday 18 February 2010 (evening)
Final Interviews: Friday 19 February 2010.